TechArab.

TechArab is an Australian Internet Service Provider — and we designed every screen of their platform. Not a landing page, not a branding refresh — the full product. Every customer flow, every operator tool, every edge case that a real ISP has to handle. The result is a complete UI/UX system that is ready to build.

The Full ISP Experience

An ISP platform has more surface area than most products. A customer arrives knowing nothing and needs to understand what plans are available, what they include, and what it costs — then sign up, get connected, and manage their service from that point forward. TechArab's design covers every stage of that journey:

• Plan discovery & comparison — structured, scannable plan pages that let a new customer choose with confidence
• Onboarding & activation flow — a guided setup that takes a customer from signup through to a live connection, step by step
• Customer account portal — usage tracking, billing history, invoice downloads, plan upgrades, and support access, all in one place
• Support & ticketing — a self-service support flow with ticket creation, status tracking, and live chat integration
• Network status & notifications — real-time outage alerts and scheduled maintenance notices so customers always know what is happening with their connection

Operator & Admin Tools

Behind the customer experience, TechArab's team needs to operate the business. The design includes a full operator interface — customer management, plan and pricing administration, order and activation processing, support queue management, and network status publishing. Every tool the team needs to run a modern ISP, designed for the people who use it every day.

Designed for Australia

Australian internet infrastructure has its own characteristics — NBN plan types, speed tiers, Fair Use Policies, and regulatory requirements around billing and disclosure. The design accounts for all of them, so the platform communicates correctly with Australian customers and meets local expectations.